Privacy policy
Last updated: 16th August 2023
LOOTBOX Singapore ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us through our website ("Website").
1. Information We Collect
1.1. Personal Information: We may collect personal information, including but not limited to your name, email address, shipping address, billing information, and payment details when you make a purchase or create an account on our Website.
1.2. Usage Information: We may collect information about your interactions with our Website, including your IP address, browser type, operating system, and browsing activity. We may also use cookies and similar technologies to collect this information.
2. How We Use Your Information
2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
2.2. Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt out of receiving these communications at any time.
2.3. Analytics: We may use usage information to analyze and improve the functionality and performance of our Website.
3. Information Sharing and Disclosure
3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, and delivering products.
3.2. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
4. Your Choices
4.1. Account Information: You can review and update your account information by logging into your account on our Website.
4.2. Marketing Communications: You can opt out of receiving promotional emails by following the instructions provided in the emails.
4.3. Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.
5. Security
5.1. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
6. Children's Privacy
6.1. Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under that age.
7. Changes to Privacy Policy
7.1. We may update this Privacy Policy from time to time. The updated policy will be posted on our Website with the revised "Last updated" date.
8. Contact Us
8.1. If you have any questions or concerns about our Privacy Policy, please contact us at hello@lootbox.sg.